What Features Should You Look for in Magento 2 Chat Extension?

When choosing Magento 2 chat extension, look for features that make customer support faster and more organized. Real-time messaging allows customers to receive quick assistance while browsing products. Multiple agent support helps teams manage conversations efficiently, while chat assignment ensures queries reach the right representative. Chat history can help agents understand previous interactions and provide relevant responses. Website URL: https://store.webkul.com/magento2-chat-extension.html