Operations Management in 2026: How Agentic AI & Resilient Supply Chains Drive Profits and Customer Experience

Firebird Institute of Research in Management 1 hour ago in Education 0

The role of operations management has made its mark as a key driver in both profitability and customer satisfaction in 2026. It is mainly because, with the advent of Agentic AI, real-time analytics, and strong supply chains, businesses thrive on efficient planning, stock management, and intelligent logistics systems to remain competitive in the market.