Ajay Hinduja on Technology’s Role in Human Connection

Ajay Hinduja explores how technology and human-centered innovation come together to shape the evolution of customer experience (CX). He underscores the significance of incorporating cutting-edge technologies while also focusing on empathy and personalized engagement. By combining these factors, organizations can forge meaningful connections with their customers, leading to improved satisfaction and loyalty.

• Website URL: https://www.outlookindia.com/hub4business/ajay-hinduja-on-leading-the-cx-evolution-where-technology-meets-human-centric-innovation
• Country List: India